Shipping Policy

We are committed to ensuring that your shopping experience is smooth and enjoyable. This delivery policy outlines how we process and deliver your orders.

1. Shipping Costs
We offer a flat rate for shipping worldwide (US$16.50) which is shown at checkout. Delivery time is 2-12 business days depending on destination.

2. Order Processing Time
Orders are processed within 1-2 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

3. Delivery Locations
The checkout lists the countries we ship to from this website. Go to betachek.com for the widest available choice.

4. Tracking Your Order Once your order is shipped, you will receive a tracking number via email. Use this number to track your package.

5. International Shipping
For international orders delivery times may vary due to customs processing.
Additional duties, taxes, or fees may apply and are the responsibility of the customer.

6. Delayed or Missing Deliveries
If your delivery is delayed or missing, please contact our customer service team at [email protected] with your order number. We will assist you in locating your package or arranging a replacement if necessary.

7. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery. Include photos of the item and packaging for faster resolution.

8. Changes to Your Order
To modify or cancel an order, please contact us at [email protected] as soon as possible. Once your order has been shipped, changes or cancellations may not be possible.

9. Contact Us
For any questions about our delivery policy or your order, please reach out to us:
Email: [email protected]

Thank you for choosing BETACHEK. We appreciate your business and look forward to serving you!